Customer service
We at Aroom Vending not only manufacture high quality coffee machines, but also provide our customers with excellent after sales service. Our goal is to provide the best possible service and solutions for all the questions and problems of our customers. Service quality is always put first by our professional team.
ODM Service
Our company provide thoughtful ODM services to brands. If you are the owner of a brand and intend to expand your coffee trading business, Aroom Global is able to provide you with a tailor-made ODM machine solution to help your business grow.
Design Service
Aroom Global also designs pragmatic and in-depth ODM services for independent factories. Our team can complete all of your ODM requirements for coffee machine design, including machine configurations, user interfaces, console functions, language settings, and external painting.
LOOKING AFTER YOU 24/7
Technical service at Aroom Vending is fully inclusive and offers excellent value. You’ll have local teams and depots focused on providing a vending and coffee machine service that is a joy to rely on, with skilled engineers, trained and employed by Aroom Vending. We’re always improving our service.
Aroom Vending offers technical support worldwide, including:
- Unlimited callouts supported by our China-based Client Care Team
- All parts and labour relating to general wear and tear
- Designed to maximize uptime with full preventative maintenance
- Count on us for fast response times
- Optimize performance and lifespan of filters